In The Netherlands

GLS delivers packages on weekdays from Monday to Friday, in the Benelux generally within 24 hours. This standard delivery time is not guaranteed. When you leave your package, receive a track and trace. So simple via the internet your package. For more information, please visit our website:


In Europe

GLS delivers packages on weekdays from Monday to Friday. Fast and reliable: you would like to receive your package. And that is exactly how GLS packages from its customers, the senders, will deliver to you. If you place an order within Europe, it can take 3-5 working days. For more information you can go to the website of our logistics partner:


Not at home

GLS asks one of the neighbors if they can accept the package. If none of the neighbors can take the package, GLS will take it to her depot.

In both cases there is no question of "Not Home Message", but the name of the neighbors of information about the delivery options.

When a package is returned to the depot, GLS offers the following options:

• Offer the package again at the same delivery address. Specified for the available time collectors of three hours.

• Pick up the package at the GLS depot from a GLS Package Shop. The package remains in the depot of the Parcel Shop and can be picked up within five days.

• Refuse the package. The package is sent back to the sender.

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