SHIPPING INFORMATION

DELIVERY TIME
We ship within 2 - 6 working days
2 - 3 days: Netherlands, Belgium & Luxembourg
3 - 4 days: Denmark, Germany, France
4 - 5 days: Hungary, Italy, Ireland, Austria, Poland, Portugal, Slovakia, Slovenia, Spain, Tsjech Republic, Sweden, Switzerland
5 - 6 days: Bulgaria, Finland, Greece, Croatia, Lithuania, Serbia, Estonia, Latvia, Romania

DELIVERY COSTS
Deliveries through Europe are FREE when your purchase amount exceeds 50 euro. 

These are the exceptions:

• not valid on special editions or offers
  
  

• If you live on an island or a remote area, we have to charge you the additional island/ remote area surtax. This can be up to 27.50 euros. We will inform you about these extra charges before we send your order.

• We ship orders to Non-EU countries like Switzerland, Serbia & Norway according to the incoterm Delivery Duty Unpaid. This means the export document costs are billed to you once the package reaches your country. We cannot foresee the additional charges. Please contact your local customs office if you need more information.

• Because of Brexit it is not possible to ship to the UK.

DELIVERY
Our warehouse is located in The Netherlands. We ship our orders with our logistics partners GLS, DHL or Fedex

You will receive a Track & Trace as soon as we have shipped your order.

Please ensure that your delivery details are correct. If you notice any mistakes in your address, don’t hesitate to reach out to us as soon as possible at support@crosleyradio.eu or by calling +31-306622470. Once the package is with our delivery partners, we’re unable to change the address. If any additional delivery costs arise, we need to pass them on to you.

If you have an issue with the product, we offer a free exchange or repair service. Please see the return policy for more information

Do you like to read the details? Check out our detailed shipping conditions

NOT AT HOME
When you are not at home at the date of delivery, GLS or DHL will try to deliver it to one of your neighbors.
If your neighbors decline the delivery, the package will be send to a GLS or DHL depot. In this case, they offers 3 options:

• Another delivery day at the same delivery address

• You can pick up the package yourself at the GLS or DHL depot within 5 days. They will inform you about the closest depot. If your package is sent to a parcel shop and you're unable to pick it up and it gets returned to us, we can resend it to you. However, please note that additional shipping costs will apply.

• You can refuse the package. It will be send back to us. In this case, we have to charge you the additional shipping costs.

BUSINESS DETAILS

SF Distributions
Winthontlaan 30A
3526 KV Utrecht
+31-306622470
info@crosleyradio.eu

Opening Hours
Monday - Friday: 08.30 - 17.30
Friday - Sunday: Closed

Business Registration Number: 60992492
VAT:  NL854154486B01