Privacy policy

Privacy Policy Crosley Radio Europe

We are Crosley Radio Europe. We respect your privacy and private life, but sometimes we need your personal data. In this privacy policy we explain which data we use and how we save, protect and process this data. This privacy policy applies to our website www.crosleyradio.eu (the "Website) and the services that we offer (the "Services"). We comply with the General Data Protection Regulation (the "Relevant Legislation").

Explanation Google cookie EU user consent 

Here you can find the Google explanation about the use of personal data when you give your consent to crosleyradio.eu. 

Are you under the age of sixteen?

If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.

Personal data

To offer our Website and Services we process personal data. "Personal data" means any information relating to an identified or identifiable natural person as defined in the Relevant Legislation.

Your permission

We can store your data at various moments, for example when you visit our Website, create an account via our Website, use our Services or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy. In addition, we need your data to carry out the agreement between you and us. If you choose not to share your data, then we cannot process and deliver your order.

We will not process your data without your consent, unless we are legally obliged to do so.

What data do we collect and how do we use your data?

To use our Website and Services, we need the following data:

  • Your name
  • Your address
  • Your residence
  • Your phone number
  • Your email address
  • Your IP-address

We can also store the following non-personal data if you use our Website:

Login

We save the following data to your account: Passwords and usernames. This way, you don't need to provide us with your data again.

Market research

We may ask you to participate in market research. We shall use your data for the market research. We use that statistical data anonymously for Crosley Radio Europe. You can close the question list at any moment. We do not share your answers with others or make them publicly available. In addition, your answers are not connected to your email address.

Contests

If you participate in a campaign or contest, we ask the following data: Name, e-mailadres, phone number. This way, we can carry out the campaign and announce prize-winners. We also measure the responses to our advertising.

Newsletter

Crosley Radio Europe offers newsletters. That way, you are fully informed of (discount)offers and other news. We use an double opt-in system to be sure of your permission. This means that you verify your permission for any new confirmation. We ask you for this verification via an email that we send to the address you have given us. Every time we send you a newsletter you have the possibility to unsubscribe from the newsletter.

Orders

For your order we need your name, email address, address(es) and payment details. We will register, save and process your details to process your order efficiently and correctly. If necessary, we will also use that data for a subsequent guarantee. While processing your order we provide GLS, DHL, PostNL, Shopify, Visma Software B.V. relevant personal data.
We will only use your personal data for the purposes listed above or any other purpose that is connected thereto. This way, your data will never be used by us in an unexpected way.

Security

We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. That way, unauthorized persons do not have access to your data. We take the following measures to protect your personal data:

  • Secure network connections with Secure Socket Layer (SSL) technology or a technology that is similar to SSL
  • The access to the data is limited to the persons that need the data
  • confidentiality statements for our employees

How long do we store your data?

We shall store your personal data for as long as necessary to fulfil the purposes listed above.

With whom do we share your personal data?

Processors

We may share your personal data with others. In a data processing agreement, we shall agree with those parties that they shall use your data carefully and they shall only receive the data that is relevant for their services. These parties use your data in accordance with our instructions and not for their own purposes.We can share your data for example with payment providers, logistic partners or with using marketing tools. They will help with order processing, marketing and communication, data storage or with shipping orders. These parties are "processors" within the meaning of the Relevant Legislation.

Transfer

We will only process your data within the European Union. We will only process your data outside of the European Union if the country has an effective protection level for your data.

We will never transfer your data to other countries or other parties then described above.

Links

You may find advertising or other content on our Website that link to other websites. We do not control the content on these websites and are not responsible for the content or the privacy protection of these websites. We advise you to read the privacy policies of those websites.

Cookies

Cookies are little (text)files which are stored on your computer. Your web browser stores these cookies when you visit our Website. These cookies will be retrieved when you visit our website again. This allows our Website to recognise you as a previous visitor.

We may use cookies to improve your user experience on our Website. Cookies are essential for the operation of our Website, make sure that you can visit our Website safely and track bugs and errors at our Website.
By storing cookies we make sure that:

  • your items are kept in the shopping cart
  • you shop safely at Crosley Radio Europe
  • you are able to read and write reviews
  • the Website works efficiently
  • we are able to track bugs, errors and abuse on our Website
  • we can test improvements
  • we can advise you based on your former views and/or purchases
  • you can share items via social media such as Facebook and Google
  • you receive complete local information

You can change your cookie settings in your browser, if you don't want cookies to be sent to your device. We will not save cookies if you visit our Website. Please note that some Website features or services of our Website may not function properly without cookies. You can read our cookie statement for more information: www.crosleyradio.eu/cookiestatement.

Modifications to this privacy policy

We may update our privacy policy from time to time. When we change this privacy policy in a significant way, we will post a notification on our Website along with the updated privacy policy. We also inform users that are registered with an email address in case of any significant moderation. If you are not registered as user we advise you to visit the Website and this policy regularly.

Your rights

The data we collect is personal. Therefore, you have the following rights:

  • You may request access to the personal data we process about you;
  • You may request us to correct, update, shield or delete your personal information in our records;
  • You may request a copy of the personal data we have processed about you. We can - on your request - send this copy to another party, so you don't have to send the data yourself;
  • You may file a complaint against processing your data;
  • You may file a complaint with the Dutch Data Protection Authority(Autoriteit Persoonsgegevens), if you are under the impression that we process your data unlawfully;
  • You may always withdraw your consent to process your data. We cannot process your data from the moment you withdraw your consent.

Should you have further questions regarding this privacy policy, please contact us via the information below.


Contact information

SF Distributions B.V.
Winthontlaan 30A
3526 KV Utrecht
KvK-number: 60992492
info@crosleyradio.eu

Data protection officer
Tessa Pals
info@crosleyradio.eu

Frequently Asked Questions

General Questions

What should I look for when buying a Crosley turntable?

If you want to buy a Crosley Record Player, it's useful to pay attention to two things. 1) The price/quality ratio and the specifications that matter most to you. For example, do you want a turntable with 2 external speakers for the best possible sound quality, or do you have limited space and prefer a built-in speaker? And is Bluetooth important to you, so you can also use the turntable as a speaker? You can use our comparison table to see how the specifications differ from one another.

Can I connect a Crosley record player to external speakers?

You can connect Crosley turntables to external speakers in several ways. If the turntable has a Bluetooth-out function, a wireless connection can be made with an external Bluetooth speaker. Otherwise, the turntable can always be connected to an external speaker with an RCA cable. Unfortunately, Crosley turntables cannot be connected to a Wi-Fi network, so it's not possible to listen on multiple Sonos speakers.

Which record player is best for beginners?

If you're looking for your first turntable, ease of use is often desirable. With built-in speakers and an amplifier, all you need to do is plug the turntable into an outlet. You can also consider your budget: our Voyager and Cruiser turntables are entry-level models at a competitive price. If you have a bit more budget to spend, the Stave is a great option: it still offers the convenience of a built-in speaker, but with a much more powerful speaker and a high-quality needle. All our record players with external speakers are also plug and play.

Are Crosley record players suitable for daily use?

Yes! You can use Crosley record players every day, whether you're spinning records or using the record player as a speaker to stream your music. It's important to keep the needle and the record free of dust, which you can do with a cleaning kit. It's also a good idea to replace the needle from time to time.

Is the sound quality good on a suitcase turntable?

The sound from our entry-level models is fairly basic, but you can always boost it further by connecting an external speaker, wired or wirelessly.

If you're looking for a turntable with a built-in speaker that delivers premium sound, the Stave is a great choice. Its turntable platform floats above the speaker, allowing the speaker to be much more powerful than other built-in speakers, without the needle skipping from heavy bass vibrations.

If you'd prefer a sturdy, all-in-one turntable rather than one with a floating platform, paired with high-quality speakers, your best bet is our collection of turntables with external speakers.

How does a Crosley record player work?

All our record players are very easy to use. All you need to do is plug it into an outlet. For record players with external speakers, you'll need to connect the external speakers to the record player using the included cable. If you want to play a record, select the 'phono' option; if you want to stream from your phone, select 'bluetooth'. This is generally how a Crosley record player works, each model of course comes with its own manual, which can also be downloaded here on the website

How does the Bluetooth on a Crosley record player work?

We have 2 types of Bluetooth on our record players. (Note: not every record player has both Bluetooth options: check the specifications carefully.) Bluetooth-in means you can connect your smartphone via Bluetooth, so you can use the record player's speakers for your digital music. Bluetooth-out means you can connect the record player to an external Bluetooth speaker, for even richer sound.

What is a question customers frequently have?

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What is a question customers frequently have?

Use this text to answer common question or provide organized content about product features or details.

What is a question customers frequently have?

Use this text to answer common question or provide organized content about product features or details.

What is a question customers frequently have?

Use this text to answer common question or provide organized content about product features or details.